About ID Experts
At ID Experts®, we provide innovative software and services that simplify the complexities and reduce the risks of managing data incident response. Since 2003, we have served many of the largest healthcare, financial services, retail, and government organizations in the U.S.
We are passionate about creating exceptional software and providing customer-centric professional services for enterprises subject to regulatory oversight and that have sensitive privacy concerns.
We partner with and participate in numerous groups to advocate for more effective privacy laws and controls for regulated data. We are endorsed by the American Hospital Association, and have executive participation with the Consumer Federation of America, PHI Protection Network, and Patient Privacy Rights.
Software that Protects
Our award-winning RADAR™ software simplifies the complexity of incident response management, to reduce data breach risks and help companies be in compliance. Our MIDAS™ system protects health plan members against medical identity theft and provides payers with the ability to reduce healthcare fraud.
Experts who Care
Our team of certified experts are passionate about helping organizations protect the privacy of the personal information entrusted to them. We offer complete data breach response services that lower the legal, reputational, and financial risks for companies—and the potential health and financial dangers to individuals affected by a data breach.
Advocates for Privacy
As active advocates for privacy victims, we've contributed to legislation that improves the privacy of Americans, and served as a founding board member of the Patient Privacy Network (PPN) and the Medical Identity Fraud Alliance (MIFA).
Our Passion Drives Us
ID Experts was born out of a passion to help guarantee the privacy of Americans—the privacy of their personal, financial, and health information—in a high-risk, challenging environment. It's timely, important work, and the work that we do best.
Over time, the risks have grown, and so have the costs to individuals if their privacy is compromised. What started as financial problems has escalated to threats to a person's reputation and health.
For these reasons, we've chosen to develop products and services that lower risks to data privacy. We create innovative solutions that help enterprises ensure the privacy of their customers' personal information today and into the future.
"Our clients depend on us for efficient, forward-thinking solutions in the ever-changing world of data privacy, security, and fraud protection." Rick Kam | President
We're a high-growth software and services company that seeks talented, hardworking A-players who want to excel at their jobs and who are passionate about protecting the privacy and security of personal information.
“I have enjoyed my tenure at ID Experts because of the supportive nature of the sales team. We work very hard, but we also have a lot of fun! We all collaborate openly and support each other when working with clients." Heather Pixton | Director of Sales
"The RADAR team inspires me every day to deliver high-quality and innovative solutions to ease the burden of our customers.” Billie Cleek | Lead Software Engineer
"It’s exciting and rewarding working for a company that is truly making a difference in people’s lives each and every day. ID Experts genuinely cares about their employees, understands their value and promotes growth within the company!" Michelle Ballard | RADAR Customer Success Advocate
Bob GreggChief Executive Officer 971.242.4709
Bob brings 30 years of general management, financial and public company experience to ID Experts having previously served as CEO, CFO and EVP with several technology companies. Prior to ID Experts Bob was the founding CFO at Sequent Computer Systems and took the company public prior to an acquisition by IBM. He currently serves on the board of trustees of the OHSU Foundation and the board of the Oregon Sports Authority.
“What is so cool about ID Experts is all of our employees’ passion to do the right thing—that is, making everyone’s life easier and safer in this complex world of privacy and information security."View posts
Rick KamPresident and Co-founder 971.242.4705
As president and co-founder of ID Experts, Rick is an expert in privacy and information security, with extensive experience leading organizations to address the growing problem of protecting PHI/PII and remediating privacy incidents, identity theft, and medical identity theft. With over 30 years of experience in the technology industry, Rick leads and participates in several cross-industry data privacy groups, speaks at conferences and webinars, and regularly contributes articles to industry and business publications.
"I had a vision for creating a company that reduces the risks to privacy and security of personal information that we all face in today's world. I’m proud that we’re now a leading software and services player in security and privacy incident response."View posts
Chris KaneChief Operations Officer/Chief Information Officer 971.242.4704
With over 30 years of experience in operations and information technology services, Chris brings an accomplished history of Operations and IT management leadership to ID Experts. Chris has been the Chief Information Officer of UniCapital Corporation, Vice President of Information Technology for Portfolio Financial Servicing Company, IT Managing Partner at PacifiCorp, IS Consulting Manager at U.S. Bank, and COO at American Data Services. He holds a B.S. degree in computer science from Oregon State University.
“ID Experts is an ideal place to work. My job is to make operations run smoothly, so our employees can better deliver the products and services our clients need. It's a privilege to be part of a dedicated team."
Dan LeslieVice President, Healthcare Fraud Solutions 503.781.9051
Dan is responsible for ID Experts’ MIDAS software and has nearly 30 years of experience in the healthcare field, including sales, technology, and organizational strategy. Prior to ID Experts, he held sales and management positions with companies such as Kaiser Permanente, Capgemini, Ernst and Young, and WebMD, as well as startups including Kryptiq Corp, Portico Systems, and MyHealthBank. Most recently, Dan was a Director of Business Development for McKesson Health Solutions. He holds a BA in Public Relations from the University of Northern Iowa.
“Our MIDAS solution embodies what ID Experts is all about—protecting individuals and organizations against the dangers of identity theft, data breaches, and fraud. At ID Experts, we get to innovate and make a positive difference."
Heidi NelsonHuman Resources Manager 971.242.4714
For more than 25 years, Heidi has helped organizations meet their business objectives. She joined ID Experts at its launch in April of 2003 and was tasked with heading both the Human Resources and Accounting departments. Heidi earned her bachelor’s degree in Human Resources Management with a minor in Psychology from Portland State University. Before joining ID Experts, she worked for large organizations such as Intel and Graphic Arts Center, as well as running her own consulting firm.
"I am so pleased when a new employee tells me: 'Hey, Heidi, you were right; it’s the people that make ID Experts great!' The shared enthusiasm to do all the right things is what makes our company successful and a joy to work at!"
Paul O'MaraSr. VP, Sales and Professional Services 971.242.4718
With 37+ years of experience in a broad range of technology companies, and with extensive experience in global roles, Paul is responsible for the Sales and Professional Services organization at ID Experts. He has held executive roles in several functional areas, notably Sales, Service and Operations with companies such as FEI, Tektronix, Sequent Computer Systems, and startup companies such as Rulespace and DataChannel. Most recently, Paul was VP Global Sales and Service with Cascade Microtech. He holds a BS in Electrical and Electronic Engineering from the University of Sussex, UK.
"I love working at ID Experts. In a world where bad things happen to good people, I am proud to be with an organization that so positively impacts people."
Doug PollackChief Strategy and Marketing Officer 971-242-4724
As chief strategy and marketing officer, Doug is responsible for the strategic direction and marketing of our innovative software and services. He has over 25 years of experience in the technology industry, having held senior management and marketing roles with Apple, Inc., 3Com Corporation as well as several venture-backed enterprise software startups. He holds a BS in Electrical Engineering from Cornell University and an MBA from the Stanford Graduate School of Business.
"At ID Experts, we work very collaboratively with a singular focus—to provide our customers with exceptional software and services to manage privacy incidents and reduce associated risks. It is most fun and satisfying work."View posts
Mahmood Sher-JanExecutive Vice President and General Manager 971-319-0019 x-100
Mahmood is EVP and General Manager, RADAR Product Unit, at ID Experts. He brings over 25 years of experience in developing risk and fraud management, security, compliance, and data beach solutions. He has been awarded patents in using technology for incident response management, fraud management, and secure ID solutions. Mahmood holds a BS in Computer Science from the University of Washington and an MBA from the University of Redlands. He is the inventor of ID Experts RADAR, award-winning and patented incident response management software.
"The opportunity to innovate and solve difficult problems for our customers—and in the process gain their trust and loyalty—are drivers that keep me and my talented RADAR team energized every day."View posts
Chuck ThomasComptroller 971.242.4736
With over 25 years of financial experience, Chuck joined ID Experts as Controller, directing all financial planning and accounting. He has served as Vice President of Finance at MBK Northwest, worked in public accounting at Grant Thornton, and held various controller/CFO positions throughout his career. He is a CPA and a graduate of Michigan State University with a Bachelor of Arts in Accounting.
"The people at ID Experts care about the increasing problem of identity theft. That care is obvious in all our people, products, and services."
Bob GreggChief Executive Officer
Rick KamPresident and Co-founder
Chris KaneChief Operations Officer/Chief Information Officer
Dan LeslieVice President, Healthcare Fraud Solutions
Heidi NelsonHuman Resources Manager
Paul O'MaraSr. VP, Sales and Professional Services
Doug PollackChief Strategy and Marketing Officer
Mahmood Sher-JanExecutive Vice President and General Manager
Throughout the Years
ID Experts was founded in 2003 with an initial focus on addressing the rapidly growing problem of identity theft.
With the advent of security breaches in organizations that may result in the compromise of sensitive personal information of customers and others, our company has focused on product and services for privacy incident response management.
Today, our award-winning RADAR software is used by many large, prominent healthcare, insurance and financial services organizations to reduce risks and ensure compliance in their incident response management, our professional services team has managed thousands of data breaches, and we’ve recently launched the innovative new MIDAS medical ID alert system.
2004Developed an identity theft protection offering based on a unique professional services-based limited power of attorney process.
2005Provided our first data breach response for a large insurance company that exposed the personal information of almost 1 million policyholders.
2007Passed the 100,000 mark for individuals to whom we provide identity protection services via a data breach response or go-to-market partners.
2009Our 100th data breach response was done for FEMA to address a compromise of information to Hurricane Katrina disaster applicants.
2010Launched RADAR, the first privacy incident response management software product that addressed healthcare privacy regulations resulting from the Affordable Care Act. First of several patents issued in 2014.
2012Exclusively endorsed by the American Hospital Association for data breach preparedness and response solutions.
2013Launched MIDAS, the medical identity alert system, an innovative software product that health plans can offer to their members to reduce healthcare fraud.
Accolades & Recognition
We're proud of our history of excellence and commitment to the highest standards of achievement. The following highlight a few of our many accomplishments.