Notification and Reporting
Caring, compliant communications
Reduce Data Breach Costs by 20%
Notifying victims and regulatory agencies of a data breach can be costly and cumbersome. Using an outside vendor such as ID Experts reduces the cost of a data breach by 20%. We offer complete notification and reporting services that meet state and federal regulations:
Customized notification to affected individuals that meets the unique requirements of your situation, and that complies with applicable state laws — including notification letters to the affected individuals, an informative website and call-center services.
Incident-specific call-center services tailored to your needs, including support for more than 80 languages and unique populations. Our dedicated toll-free number provides easy access to experienced "live" agents, who can process up to 28,000 calls per day.
Regulatory and Attorney General reporting that complies with federal and state requirements, including as needed HIPAA/HITECH regulations, state attorney generals, and state insurance commissioners.
For organizations handling health information, RADAR, our incident assessment and reporting tool, generates reports for HHS submission directly from the incident data captured. We also help organizations gather the required information, document the HIPAA breach notification response and provide recommendations on necessary remediation efforts.
Legal presentment and notification tracking. ID Experts maintains digital records of every verbal and written interaction with the affected population for 7 years. We ensure correct delivery of notification letters using barcode tracking technology, USPS' NCOA service and LexisNexis address verification.
Crisis communications. ID Experts offer public relations support to ensure a consistent message across all communications outlets. To download our Breach Communication Management datasheet click here.
ID Experts can reduce your data breach costs and help you plan a caring response that meets federal and state requirements. Call us today.